Terms & Conditions
Effective / last updated: August 20, 2026These Terms & Conditions ("Terms") govern your use of services provided by Honest Water Nation LLC ("Honest Water Nation," "we," "us," or "our"), a water filtration company located at 7074 Bentridge Dr, Lakeland, FL 33813. By requesting a quote, scheduling service, or otherwise engaging with us, you agree to these Terms.
1. Services
Honest Water Nation provides water testing, and the sale, installation, and maintenance of water filtration, reverse osmosis, softening, and related equipment for residential and light commercial customers, primarily in Lakeland and the surrounding Polk County, FL area. Quotes are based on water testing and site conditions and may change if actual conditions differ from what was tested or described.
2. Scheduling & Service Calls
We make reasonable efforts to meet scheduled appointment windows but are not liable for delays caused by circumstances outside our control (weather, supplier delays, access issues, etc.). Customers are responsible for providing safe, reasonable access to the equipment or work area.
3. Payment
Pricing is provided in writing before work begins. Payment terms are set out on your invoice or service agreement. Unpaid balances may be subject to standard collection practices permitted under Florida law.
4. Equipment & Warranty
Manufacturer warranties apply to equipment we install, per the manufacturer's terms. Workmanship on installations we perform is warrantied for a period disclosed at the time of service. Warranties do not cover damage from misuse, lack of routine maintenance, or modifications made by others.
5. SMS / Text Messaging Terms
Program description: By providing your mobile phone number and opting in through our website form or another approved method, you agree to receive text messages from Honest Water Nation LLC related to appointment reminders, service updates, quotes, and account or service-related notifications.
Message frequency varies based on your interactions with us (for example, active service requests will generate more messages than a one-time inquiry).
Message and data rates may apply. Charges depend on your mobile carrier and plan.
Opt-out: You can opt out of text messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation text and no further messages, unless you opt back in.
Help: Reply HELP to any message for assistance, or contact us directly at (863) 210-5427 or [email protected].
Carriers: Carriers are not liable for delayed or undelivered messages. Supported carriers include most major U.S. mobile carriers; not all carriers may be supported.
Consent to receive text messages is not a condition of purchasing any goods or services from Honest Water Nation LLC. Your mobile information is handled as described in our Privacy Policy.
6. Limitation of Liability
To the extent permitted by Florida law, Honest Water Nation LLC's liability for any claim arising from our services is limited to the amount paid for the specific service giving rise to the claim.
7. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
8. Contact
Honest Water Nation LLC
7074 Bentridge Dr, Lakeland, FL 33813
Phone: (863) 210-5427
Email: [email protected]